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Security

Jupiter has several security measures to ensure your data is kept secure and private, and to prevent students from cheating on online tests.
•   We are fully compliant with FERPA and COPPA — see our Privacy Policy and Terms of Service.
•   TLS/SSL 128-256 bit encryption prevents hackers from capturing data over the internet.
•   All passwords are encrypted in the database (salted hash using multiple algorithms) so no one can read your password, not even our staff.
•   We never share personally identifiable data with anyone. You may even restrict our staff from seeing students' full names when we provide technical support for you.
•   Our servers automatically keep backups of all changes to grades, attendance, and transcripts, which you may access anytime. So if you mistakenly reveal your password to a hacker, you can review any changes and restore your own data.
•   We also backup our servers every night, in case of hardware failure. These backups are stored off-site, in case of local disaster. Backups are retained for four weeks, then destroyed.
•   Our system automatically identifies suspicious logins and alerts you immediately by email if someone else logs into your account.
•   The Access Log for , , and is cross-referenced to help you catch hackers — i.e., it tracks which accounts were accessed from the same specific computer/device.
•   Our system is engineered to block brute force attacks, cross-site scripting (XSS), SQL injection, distributed denial of service (DDoS), phishing, and other exploits.
•   All staff accounts require a verified email address. That helps prevent students from creating fake teacher accounts to access sensitive data.
•   When students take online tests, grading is done on the server, so students cannot look at the HTML source to find the answer key.
•   Our servers run Red Hat Enterprise Linux, and are patched regularly to protect against the latest security threats. None of our servers run Microsoft Windows.
•   Our servers have redundant components — RAID hard-drives, routing equipment, uninterruptible power supplies (UPS), backup generators, air conditioners and filters — so if any component fails, you can continue to access your account without interruption or loss of data.
•   Our servers have strict firewall protection, and an Intrusion Detection System (IDS).
•   Our data center has 6 to 12 technicians on duty at all times, 24x7x365. The facility has multiple defenses against intruders, theft, and fire.
•   All our staff go through rigorous background-checks. Only essential staff may view customer accounts.
•   Because the application is internet-based, you can always access your account from any location, even if your school network goes down or your computer dies.

"How to Hack Jupiter Grades"
"How to Change Your Jupiter Grades"

There are some videos on YouTube that show students how to change their grades. Don't worry — it is not what it seems! Some browsers and browser tools let you rewrite a webpage. If a student changes their grade on the webpage, it does not affect the servers or anyone else. (You could do this to change your bank account balance.) Only the student sees the change, until they refresh their browser. At worst a student might fool their parents, until their parents login for themselves or receive a grade alert.

Spyware

The main security threat to worry about is spyware, which hackers use to capture your passwords as you type them (regardless of where your data is hosted). So be sure to keep your computers protected against viruses!

Please contact us if you have any concerns or questions about security and privacy of your data.


See also: Backups